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Empty Seat Subsidy. If someone leaves your vanpool, you won't get stuck with the costs.

Through our Empty Seat Subsidy program, CommuterLink will cover the loss of fare if your vanpool loses a rider and doesn't have a replacement. In fact, we'll contribute the full amount for the empty seat until a new rider is found – for up to 3 months.

To be eligible for this benefit, your vanpool (and its driver or coordinator) must be registered with CommuterLink. In addition, your driver/coordinator must fill out an Empty Seat Subsidy application and provide a list of vanpool participants.

Of course, the first thing we do when someone leaves a vanpool is help the remaining members search for a replacement. You can count on CommuterLink to provide any assistance you need to recruit new passengers.